Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Loont. This website, located at www.loont.shop, is operated by ALTURA CONSULTING ENGINEERS PTY LTD. Throughout the Site, the expressions "we", "us", and "our" refer strictly to ALTURA CONSULTING ENGINEERS PTY LTD. By accessing our Site, utilizing our information systems, or making a retail purchase from us, you engage in our "Service" and agree to remain fully compliant with the following terms, constraints, and operational guidelines ("Terms of Service", "Terms").

Section 1 - Online Store & Consumer Elegibility

By consenting to these Terms of Service, you warrant that you are at least the age of majority in your specific state or province of residence. You agree that you will not use our merchandise for any unauthorized, unlawful, or illegal purposes, nor violate any municipal, state, or federal statutes within your local jurisdiction while utilizing our Service.

Section 2 - Pricing Integrity & Currency

All product valuations, promotional deals, and delivery calculations are detailed exclusively in United States Dollars (USD). We reserve the absolute right to modify product prices at any time prior to an order confirmation without advance notification. However, once an order has been finalized and a payment has been successfully authorized, the transactional price for that specific order is locked and unalterable.

Section 3 - Accuracy of Billing & Account Details

We reserve the right to decline or cancel any order you place with us. In the event that we modify or cancel an order, we will make every immediate attempt to contact you using the email address or telephone number supplied during checkout. You agree to provide current, comprehensive, and perfectly accurate billing, email, phone, and delivery address details for all transactions completed at Loont.

Section 4 - Harmonization with Shipping & Refund Policies

Your access to and use of our Service is strictly tied to our shipping guidelines and consumer return structures. These specific sub-policies are incorporated directly into these overarching Terms of Service:

  • All purchases destined for the United States are eligible for 100% Free Shipping, incorporating a 1-3 business day handling schedule and a 7-13 business day standard transit window.
  • All authorized returns are backed by our 30-Day Free Return policy, requiring a maximum 10-business-day refund processing timeline upon physical warehouse verification.

Section 5 - Prohibited Website Uses

In addition to other restrictive mandates set forth in these Terms, you are prohibited from utilizing the Site or its underlying digital content: (a) for any unlawful intent; (b) to solicit others to commit unlawful acts; (c) to violate international, federal, or state rules, laws, or ordinances; (d) to infringe upon or violate our intellectual property frameworks; or (e) to transmit malicious malicious tracking codes, viruses, or spyware.

Section 6 - Termination & Severability

The obligations and structural liabilities of the parties incurred prior to the termination date shall survive the termination of this commercial agreement for all lawful intents. In the event that any particular clause of these Terms of Service is determined by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, such determination shall not affect the validity or enforceability of any other remaining provisions.

Section 7 - Governing Law & Statutory Rights

These Terms of Service and any singular operational agreements whereby we supply you Services shall be governed by, structured under, and interpreted in full conformity with the laws of New South Wales, Australia, while fully enforcing and upholding all mandatory consumer rights and federal merchant laws inside the United States market.

Section 8 - Contact Information

Inquiries or requests for clarification concerning these Terms of Service should be directed to our administrative infrastructure:

Legal Parent Entity: ALTURA CONSULTING ENGINEERS PTY LTD
Brand Front: Loont
Corporate Address: Level 7, 100 Walker St, NORTH SYDNEY, NSW, 2060, Australia
ACN / ABN: 697 495 579 / 45697495579
Representative: STEFAN MARCIONETTI
Support Email Address: info@loont.shop
Support Hotline: +61 485982293